Anonymous
map-marker Los Angeles, California

My listing

What does the review do for me if

You want to charge me to put my listing on your website!! I am pissed because for all this time years been advertising with Westside rental then apts.com at no charge but now I have to pay !!!

It is ridiculous!

Either charge every body or no charge at all ! You are out of line by charging landlords who want to put listing on your website so I am going with the free ones

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User's recommendation: Do not charge for landlords add

Sara N Jyv

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Verified Reviewer
| map-marker Montgomery Village, Maryland

Unable to post my review

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Original review updated Jun 27, 2024

I contacted apartments.com previously concerning the reason for not posting my review of my experience living at Rothbury Apartments in M.V., Maryland. The explanation was incredibly vague and didn't make any sense.

The response referred to liability issues, which is incredibly vague; that could mean anything. Why did every other apartment website post my review except yours? I'm being restricted and dismissed by not being allowed to post my review of my own experience living there. I didn't name the abuser; I'm not trying to get anyone fired or ruin anyone's reputation.

I was posting reviews because there are so many young women living here alone, and nobody should have to go through the abuse&harassment I went through. Why am I not allowed to voice my experience of abuse by someone who continues to work here, when nothing whatsoever happened to him at all, and my real grievance is with how the apartment owners&complex handled the situation. I don't feel like they handled the situation appropriately at all. Please give me a more detailed explanation as to why your website is essentially the only website on the internet to shy away from posting a review about abuse and sexual harassment that has been swept under the rug.

Using such a broad term as 'liability issues' which could really mean anything.Reviews are supposed to be open to anyone who wants to voice their experience of residing in a particular apartment.

Why was my experience dismissed and ignored with no clear explanation? Yelp posted my review, google, aptratings.com, Rently.com, apt guid.com apartmentratings.com Im not buying liability issues BS.

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Preferred solution: An explanation that does not use generalized terms felt dismissed just did not provide any help Reviews are ppl only way to voice their experience. “A liability issue” is insufficient

Tonette H Yho

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Verified Reviewer

Credit report

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Hello,

My credit has gone up since I applied for a home. Will my credit get run again if I apply for the same home, if it has been less than 30 days?

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Pros:
  • Easy
Anonymous
map-marker Los Angeles, California

My listing

Don not like the fact you are charging now just because I have more than 4 units either charge everyone or don't charge at all period

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User's recommendation: Do not charge landlords for listing with you no fair

Linda C Qhe

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Verified Reviewer

Submitted a review 2 separate times and it doesn't show!

Apartments Com - Submitted a review 2 separate times and it doesn't show!

Pretty simple - wrote a review and submitted it, went to verify it was posted and I was not!

Waited a week, and once again submitted a review and received N error msg claiming it was already submitted, but still not posted!

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Preferred solution: My review posted

User's recommendation: Good

Malaiza K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salisbury, Maryland

I apply already

I already applied for an application waiting on a respond back to see if I'm approved hey can you please call me at 347 414 **** my name is malaiza kyser I hope to hear back from someone as soon as possible I paid for my application already just hoping this is the right apartment for me now in then in the future. Thank you

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Loss:
$30

Preferred solution: Answer on my application

Malaiza K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I apply already

Hey I was looking to know if I got approved yet to move immediately because I haven't heard back from no one im waiting to hear my good results so I feel better to know what's going on.

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Khiara Vsf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Permit questions

I need to talk to an agent over my parking permit. This has been an ongoing problem for almost a year.

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Elinor Bqk
map-marker Tracy, California

Need help to set up auto payments

Some how I set up the auto payment to my rent for new calendar year. But my landlord said I did not pay this month rent,it was mistake somewhere I did the it is autopay fir this month. The land informed and penalty us for late fee which we have fund in our bank account

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Renee H Sqo

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Verified Reviewer

Do you have one bedroom apartment base on my...

Do you have one bedroom apartment base on my income I'm running out auction this will be my first apartment

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Anonymous
map-marker Kissimmee, Florida

I got it taken care of

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I didnt have a complaint everything worked out well thank you so much I was not pissed about anything it was a mistake on my part

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Enya Mih
map-marker Orlando, Florida

Address issue

I typed this now three times it says this field is required. So apartment.com advertises an apartment complex at 1716 Northeast 2nd Street which is the wrong address the address should be 1716 Northeast 3rd Street for the apartment the apartment address is 1738 Northeast 3rd Street.

And my problem is I'm missing Medicare packages, I'm missing mail being missed delivered. I missed Lyft rides to go to my VA appointments.

This address needs to be changed an apartment.com needs to cancel the Google information on this address of 1716 Northeast 2nd Street. Which is a veterans housing program not Briarwood Apartments

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User's recommendation: VERIFY APT LOCAL PHONE NUMBER BECAUSE BRIARWOOD APTS PHONE NUMBER IF GOOGLED SAYS SUBSCRIBER CANNOT BE REACHED .

Enya Mih
map-marker Orlando, Florida

Address issue

Apartment.com shows the listing of firewood Apartments 1716 Northeast 2nd Street address.. I just left the apartment 1716 Northeast 2nd Street in Briarwood Apartments should be 1716 Northeast 3rd Street.

They claim they don't list this property anymore but yeah I found it on Google. About my medicare products being missing, about Lyft rides not coming to me and going there.

Almost losing my electric deposit and having a fight to get it back for having dual addresses. So if apartment.com does not represent these people remove your ad.

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Real Estate Expert Talks

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

Sep 15, 2020

To help every potential homeowner find answers to their most important real estate questions, we’ve invited Ty Wilde Realtor & New Home Construction Specialist. In this video interview, we asked Ty to share his vast experience and give expert advice on whether to build a house or buy a house, what’s the best time to buy a house, what to consider during the house inspection, and more.

Read full article
Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

Sungkwon C

Leasing edit

I am a landlord

I want the contract to show 60 days in advance notice before the leasing end date but the contract show it will be month to month contract after the leasing ends which we dont want

How can we edit this

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Preferred solution: Please call me or reply me asap

Geovani F Qbg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Casa Grande, Arizona

Refund

Apartments Com - Refund

I paid 29.00 yesterday and no one is using apartment.com to take applications for rentals. Please refund my money

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Pros:
  • You can see apartments available
Cons:
  • No one in tucson is accepting applications through that website

Preferred solution: Full refund

Kurt Alan E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with website

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Apartments.com website for renters can be difficult to use and their customer support is severely lacking.

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Preferred solution: Issues resolved

User's recommendation: Don’t use

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