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Contact Apartments Com Customer Service

Apartments Com Phone Numbers and Emails

Toll-Free Number:

  • (844) 293-8899
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Apartments Com Emails:

Accounting/ Billing
Customer Service
Legal
Media
Advertising Inquiries

Apartments Com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Apartments Com is (844) 293-8899.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Apartments Com may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

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How to Contact Apartments Com Customer Service?

Most Popular Number:

(844) 293-8899
Total calls: 122 Issues resolved: 9 Last call: Feb 14, 2026

Several contact numbers are made available if you need to contact the Apartments.com customer service. If you require general support or are facing a fundamental issue, you can use the toll-free Apartment.com phone number contactable at 1-844-293-8899. Similarly, if you need to list or advertise your property, the Apartments.com support can be contacted at 1-866-609-2264. Other than that, for issues related to billing, renters, and listing, the dedicated Apartments.com customer service number is 1-888-658-7368. The availability of various phone numbers allows customers to contact Apartments.com and get in touch with specific departments without having to go through general support and explain their issues multiple times.

If you prefer to contact the corporate office for apartments.com directly, you can schedule the visit for 3438 Peachtree Road, NE Suite 1500, Atlanta, GA 30326, United States. While it is always convenient to contact Apartments Com using their designated customer service phone numbers to resolve your concerns, it’s equally worth keeping their head office address handy if you ever need to meet the officials in person. Please note that the corporate office for Apartments.com prioritizes its customers' health and goes over and beyond to assist them with the most appropriate resolution. A direct approach can be fruitful if other communication channels don't yield the desired results.

Deeply committed to providing top-notch customer service, Apartments.com customer service has established multiple email addresses to serve its customers' varying needs. For instance, if you require general support related to Apartments.com, describe your concern and email it to support@apartments.com. The mentioned email address can be used to get in touch with the Apartments.com support team for various issues by both renters and property owners. Similarly, for billing issues, it is recommended to contact Apartments.com at billing@apartments.com. Additionally, Aparments.com customer support can be reached at advertise@apartments.com.

PissedConsumer Club

Contact Information

Apartments Com Website:

Apartments Com Help Center:

Corporate Office Address:

oStar Group, Inc.
3438 Peachtree Road NE, Suite 1500
Atlanta, Georgia 30326
United States

Other Info (opening hours):

Mailing Address:

26th Floor, The Shard, 32 London Bridge Street,

London SE1 9SG


Other Location:

1331 L St NW,

Washington, DC 20005

More contact details

Apartments Com Rating Based on 7 Reviews

Rating details

2.3
more details
Additional Fees
Customer service
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of Apartments Com Customer Service Calls

122 TOTAL
CALLS
04:01 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Apartments Com?

Request for Information Question:

  • “To get information about a property”
  • “Help with app”
  • “I am trying to get information about Regency .2 apartments in Foley Alabama. I have filled out paperwork, but I cannot get it turned in and I need to speak to someone about how to go about getting the paperwork turned in.”

Payments and Charges Question:

  • “Fraudulent listing of my property on your site.”
  • “Payment”
  • “I can't get my rent payment set up”

Account Question:

  • “Password”
  • “How long does it take money to be in progress if the money was put in the account by tenant on October 14?”
  • “Apartment ror rent active i want to know”

Website/ Application Question:

  • “Application submitted is not available to me”
  • “Application”
  • “My application”

Refund Question:

  • “Refund of deposit”
  • “Refund”

Activation/ Cancellation Question:

  • “Cancel the add for 18 Morningside Terr,,Cohoes, NY 12047”
  • “Re activate my account”

Return/ Replace Question:

  • “Change my listing”

Product/ Service Question:

  • “To buy a condo 8156 boat hook loop,34786”

Other Question:

  • “In reference to 75 Baldwin Ln Willingboro NJ”
  • “Rental”
  • “Info”

Compare Apartments Com Customer Service To

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